My wife and I stayed at Turtle Beach Hotel for 10 days in August 2023. It is one of the few mid-range beachfront properties with a pool on Gili Air, and is located on the sunrise side of the island looking towards Lombok. There are numerous restsurants and bars in close proximity. Good snorkelling can be had straight off the beach in front of the hotel. We saw turtles every day.| Gili Air is extremely chilled and overall we had a lovely relaxing stay. All of the accommodation is in thatched roof joglo - style Bungalows on either side of the pool. The Bungalows furthest from the beach have no view, and the bungalows backing onto the neighbouring Raja Bar may have some noise issues at night. We only occasionally heard the all from the mosque in the centre of the island, and it was too far away to be any issue. Breakfast each morning was adequate with toast, eggs, fruit and coffee. The onsite restaurant wasn't open for food other than breakfast, but Biba Beach Village hotel next door would do room or poolside service if you wanted. |Bicycles and mask/snorkle/fins are available for hire (50k per day) from in front of the hotel. (Bike lights don't work so bring a head torch with you). |The manager of Turtle Beach was friendly, attentive and engaging, however most of the staff were young, untrained and had little clue about what they were expected to do.|The rooms were large with four poster beads, mosquito nets, AC, room safe and fridge. All rooms had a balcony with a couple of basic chairs. Wifi was pretty useless. The bathroom was set below the room level, with a set of wooden stairs to enter it, which always worried my wife at night as her mobility isn't great. One of the lights in our room was hanging by the wires and only worked intermittently. The shower was cold. The room was serviced daily. |The pool was large, and the water clean, although the area around the pool was pretty dusty and grubby and rarely cleaned by the staff. The sun loungers were in various states of repair. I found this lack of simple maintenance a bit frustrating. The beachfront area was also very underutilised, with the furniture needing repair. Overall though, we had a very relaxing stay and the maintenance issues were more frustrating than problematic. |Laundry can be done same day just around the corner at Banana Cottages for 25k/kg. The best dinner deals on the sunrise side were at Chillout BBQ. Next door Biba Beach hotel did good espresso coffee. |
